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COVID-19 MEDICAL STAFF BULLETIN - May 1, 2020

“Today is National Physicians Day, as well as the start of National Medical Laboratory Week. It is an opportunity for all of us to recognize the dedication and contributions of our physicians, our medical laboratory professionals and all our other health-care workers – the people whose responsibility it is to care for all of us.” - Joint Statement from Adrian Dix, Minister of Health, & Dr. Bonnie Henry.

Please note that the next bulletin will be distributed on Monday, May 4, 2020.

New CasesToday's Total CasesCumulative Total
BCTotal532,224 (1,417 recovered)
Hospitalized77
ICU Patients20
Deaths3117
VCH/PHCHospitalized027151
ICU Patients0969
On Ventilator0741
Discharged0100
Deaths (hospital/ICU)122
SPHHospitalized129
ICU Patients18
On Ventilator8
Discharged
(within the last 24 hours)
225
Deaths16
MSJHospitalized09
ICU Patients
Discharged9
Deaths
Please note: Numbers are updated at approximately 5 p.m. each day.
Situation Update
  • There are a total of 58 new cases; 25 new cases on April 30, and 33 new cases as of May 1, 2020. This is a total of 2,145 cases in British Columbia.

  • Every health region in British Columbia has patients with COVID-19: 

    • 823 are in the Vancouver Coastal Health region, 

    • 978 are in the Fraser Health region, 

    • 121 are in the Island Health region, 

    • 174 are in the Interior Health region and 

    • 49 are in the Northern Health region.

  • 21 facilities and three acute-care units have active outbreaks, with outbreaks now declared over at 12 care facilities.

  • To date, 1,357 people who had tested positive for COVID-19 have recovered.

  • April 30, 2020 marked 100 days since the province put out the first warning and statement around the novel coronavirus.

PROVIDENCE IN THE NEWS: A BEHIND THE SCENES LOOK AT CARING FOR A COVID-19 PATIENT AT SPH

Dr. Del Dorscheid, centre, takes part in board rounds in the COVID-19 intensive care unit at St. Paul's hospital in downtown Vancouver, Tuesday, April 21, 2020. Dorscheid was among the people who cared for a COVID-19 patient. The doctors and nurses who care for the critically ill already understand death is a reality. But COVID-19 has added an emotional burden to their work. THE CANADIAN PRESS/Jonathan Hayward

PLEASE WATCH VIDEO: TAKING PROPER NASOPHARYNGEAL SWABS TO REDUCE FALSE NEGATIVES AND IMPROVE PATIENT COMFORT

Dr. Andrew Thamboo, sinus and skull base surgeon, and Dr. Laura Allen, resident in otolaryngology, created an instructional video to help Providence staff and medical staff improve their skills when taking nasopharyngeal swabs (NPS) for respiratory viruses. 

In addition to highlighting proper technique and anatomical considerations, the video shows the required personal protective equipment and donning and doffing of PPE.

Watch video here:  https://youtu.be/f0xSKPm8IKA

YOUR QUESTIONS ANSWERED! APRIL 29TH TOWN HALL Q&AS AVAILABLE NOW

On April 29th, PHC hosted a third all staff virtual town hall. More than 1300 people viewed this week’s town hall. Thank you to everyone who tuned in and sent us their questions!

We have now had an opportunity to answer all the questions received through the Slido. Some were answered live during the event, others were answered post-event.

Click here to read all of the Q&As

 

THE “GET ‘ER DONE” TEAM – PHC’S LABORATORY SILENT STARS IN COVID-19 CARE

Extraordinary circumstances call for extraordinary acts – this is how PHC’s lab team, located at St. Paul’s Hospital, has been functioning for the last two months. 

“Our team is agile, with a get-it-done attitude of being resourceful to get a task accomplished. And it’s always been this way – even way back when I started as a resident in 2003 and through all of my career,” says Dr. Daniel Holmes, head of the Department of Pathology and Laboratory Medicine.

KEEPING FAMILIES CONNECTED:FREE PREMIUM PUBLIC WI-FI NOW AVAILABLE

In response to the impact of COVID-19 on our patients, residents and their families, our current Wi-Fi supplier, TELUS, is generously offering Premium Public Wi-Fi at no charge at facilities across PHSA, VCH and PHC from now until July 31, 2020. This offer will help ensure our patients and residents stay in touch with their families and friends during this crisis.

By logging in to Premium Public Wi-Fi, users will experience improved performance. The steps to access Public Wi-Fi will remain the same:

BUSINESS COST PREMIUM EXPANDS TO INCLUDE TELEHEALTH FEES DURING COVID-19

Effective May 1, 2020, the Business Cost Premium (BCP) is being temporarily expanded to apply to telehealth fee items, including phone and video communication with patients. 

This change ensures the BCP is paid during the COVID-19 pandemic, given these services would have normally been provided in person in physician’s offices.

To receive the BCP on telehealth fees, please ensure your claims include a registered facility number and a community-based office service location code. 

INTRODUCING VIRTUAL HEALTH STORY SERIES

COVID-19 has presented us with an opportunity for change. We are looking at different ways to engage with our patients and residents to ensure they receive the care they need. Our Virtual Health program has expanded over the past two months as we continue to look for ways to interact and provide care through distance. Starting today, we will be showcasing a series of virtual health stories — providing a behind the scenes look at our Virtual Health program and sharing stories on how the team here at Providence Health Care is adapting during this time. Take a read! 

NEW EMAIL SECURITY FEATURE PLUS TIPS TO STAY CYBER HEALTHY DURING COVID-19

Cybercriminals are taking advantage of the heightened levels of uncertainty around COVID-19. They are trying to spread misinformation and scam people out of their money or private data through various means including phishing emails.

WORKING REMOTELY: NEW LEARNING HUB E-MODULE AND OTHER TOOLS FOR CITRIX REMOTE ACCESS

For many of our staff, working from home continues to be the norm during these unprecedented times. We are committed to supporting the shared goal of flattening the curve and reducing the risk of COVID-19 in our workplace by supporting those that can work from home. As we continue to respond to the needs of working remotely, resources on Citrix Remote Access are available to support staff and leaders:

HOW A SELFIE CAN CHANGE HOW YOU CARE FOR PATIENTS & RESIDENTS DURING COVID-19

With an increased emphasis on wearing proper Personal Protective Equipment (PPE), such as face shields and masks, a new problem has sprung up: the caring smiles we provide to our patients and residents, often a source of comfort during uncertain times, are hidden.

Recognizing who is caring for you, and seeing their smile, is fundamental to providing compassionate, person-centred care. And, at Providence, it’s what we’re always striving to do.

REDEFINING HOW WE WORK IN THE “NEW NORMAL”

In the seven weeks since the World Health Organization declared a world-wide pandemic due to COVID-19, we rapidly altered how Providence staff work in order to create an environment of social distancing. As the government prepares to announce its plan for reopening the province, many of you may be wondering what comes next, specifically for those staff whose work has migrated offsite or to what is sometimes called “working remotely.”

WELLNESS TIP

Improving your digestive health leads to whole-body-wellness including mood, sleep, heart health, and immune system support. 

To bring more positive emotions such as optimism, enthusiasm, love, joy, and happiness​ into your life, keep a gratitude journal.

THE PORTAL

Submitted by Learning & Organizational Change

The COVID-19 pandemic has brought a lot of the world to a halt. As Fiona Dalton, President & CEO, Providence Health Care, mentioned at the staff virtual town hall on April 29, the current situation can make us feel like we are in the middle of a portal — a gateway from one world to another, “the unknown.” In such a phase, it is common to feel uncomfortable, stressed or anxious.

EXTREME HOME MAKEOVER: PHC EDITION!

Goodbye cheerless utility. Hello breath of fresh air and genuine comfort! Thanks to the generous souls at Moe’s, staff now have more cozy, more comfy spaces to rest and rejuvenate.

This page last updated May 1, 2020 5:34pm PDT