Community Resources

These resources provide COVID-19 information and resources for community partners who work with vulnerable populations (homeless and under-housed people, and people with complex care and/or MHSU needs).


VCH COVID-19 Temporary Housing Workflow and Referral Form
This document provides a description of the Vancouver-based VCH Teams supporting Homeless and Shelter Populations in COVID-19 Response, and provides a screening process workflow for outreach, shelters, SROs and Supported Housing. Updated April 12 2020 to correct Temporary Housing Referral Team phone number.

This temporary housing referral form is for homeless or precariously housed clients with or without COVID like symptoms OR clients who are housed and have COVID like symptoms. 

Operations Manual For COVID-19 management in housing
This document provides guidance for implementing and operating a COVID-19 facilities for vulnerable populations (homeless and under-housed residents who are unable to self-isolate) in the Vancouver Coastal Health (VCH) region.
Vulnerable Populations Environmental Scan

A regular environmental scan of key activities and guidelines from a selection of jurisdictions (North America, Europe, Asia), to support homeless and/or vulnerable populations during COVID-19.

Additional and translated resources

COVID-19 Withdrawal Management Prescriber Guidelines

Prescriber Guidelines Webinar - Vancouver Community Action Team

Questions about health concerns

If you or the people you work with have health concerns, call HealthLink BC at 8-1-1. Please be patient as they are experiencing high call volumes. For non medical information about COVID-19 Call 1-888-COVID19 (1-888-268-4319) or text  604-630-0300 from 7:30 am to 8 pm.

This page last updated Apr 14, 2020 7:46pm PDT