Visitation Rule Changes

Please note that as things change rapidly, Q&As and guidelines will be updated. Review this website often to ensure you have the most up to date information or consult your leader if you have concerns or identify discrepencies. 

Visitors will be restricted to immediate family members only at all Providence Health Care and Vancouver Coastal Health sites. This measure is in place as a precautionary measure to ensure the safety of patients, employees and medical staff. It also allows us to strengthen our infection control measures.

We are also discussing tighter controls on public access at St. Paul’s, including limiting the number of entrances. We will update you when we have more information.

At all PHC sites:

Effective immediately visitor access to PHC's Acute and Long Term Care sites is restricted due to the COVID-19 situation.

Only visitors providing essential care, such as compassionate care or support paramount to patient well-being such as feeding/mobility, are permitted to visit. This includes existing registered volunteers providing these services.

Each patient is allowed just one visitor at a time.

Talking points for switchboard, security, volunteers, visitor info desks and administration are available, along with signs: 

This page last updated Mar 21, 2020 11:25am PDT