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New Staff Support – Support Line (604.806.9925), Hotel Accommodation, Nap Rooms & Hot Showers

To alleviate some of the immense stress on our staff and medical staff who are engaged in PHC’s COVID-19 response, Providence is launching several supports for staff now and to sustain us going forward. We’re grateful for your hard work in these challenging times, and we want to know that you are not alone.

To support your mental health and wellness, a support line is now live for staff and volunteers to speak with a colleague who is trained to provide Psychological First Aid (this is not a crisis line). Call 604.806.9925 or local 69925 – leave your name, number and a time for one of the trained volunteers to call you back.

Your confidentiality is important and details of the conversation will not be shared; the only information shared will be to OH&S if services are required beyond what is offered so they can ensure you have the appropriate and ongoing assistance you need.

If you would like some additional support for yourself or your team please contact Sandy Coughlin, director, Occupational Health & Safety. 

For a list of medical staff mental health & wellness resources, click here. 

Coming soon! Staff will be able to pre-book local hotel rooms on an hourly (to rest or shower before going home), overnight or weekly basis. Hotel rooms will be available for staff who are engaged in COVID-19 response activities and who may not be able to go home between shifts for various reasons. Eligibility criteria and the process to book rooms will launch early next week.

To get a sense of the need, if you are involved in the COVID-19 response and are interested in accessing this service, please email Hazel Gray, Manager, MissionIntegration & Culture by Sunday, March 29 with your name, role and needs (reprieve room or temporary staff accommodations).

This page last updated Mar 21, 2020 10:53am PDT