Rehabilitation specific communication


June 29,  the Medical Health Officer declared that the COVID-19 outbreak for the Holy Family Hospital Rehabilitation facility is now over.  Please note, this is only for Rehabilitation and not Long Term Care. Click here for more details. 

  • Since June 9, when the COVID-19 outbreak for the entire Holy Family Hospital campus was declared, there have been zero cases of COVID-19 positive staff or patients in the 65-bed Rehabilitation facility. The entire campus was declared as an outbreak status for precautionary measures. 
  • At the Holy Family Hospital campus, the 65-bed Rehabilitation unit is located on a different floor than the 126-bed Long Term Care unit — both units have separate entrances and operation processes.
  • Rehabilitation treatment will continue with adequate physical distancing and infection prevention & control practices. 
  • Virtual Health appointments will continue.
  • The majority of inpatients are eating in their rooms.  Select inpatients who require supervision or assistance with feeding are eating in the dining room, with physical distancing.

Providence has also proactively implemented the following outbreak procedures and precautions in the Rehabilitation unit:

  • Personal protective equipment: All staff will continue to wear appropriate Personal Protective Equipment (PPE) in order to protect patients, inpatients and staff at all times.
  • Limiting to work at one location: Staff currently working in Rehab at Holy Family will not be working at any other facility at this time.
  • No visitor policy: Visitors have been limited to family, and spiritual care providers, for compassionate reasons at the end of life.
  • Restrictions to movement: Staff and resident movement in the facility has been restricted. Social/physical distancing measures are in place; all residents are eating meals in their rooms, with staff supervision.
  • Separate entrances: Staff working in the long term care facility and staff working in the rehabilitation unit use separate entrances.
  • Enhanced cleaning: We continue to have enhanced cleaning frequency to high touch areas such as the side rails, tables and elevator buttons. This should reduce the risk of transmission of virus from objects.
  • No group activities and non-essential services: There continues to be restrictions to group activities, and non-essential services.
  • Symptom monitoring & testing: Regular screening of all staff, residents and patients.
  • Outside food: Families may continue to drop off food at our front doors. We ask that it be a single portion and in a disposable container.

During this time, Providence has also deployed experts to the hospital as part of our rapid response team which includes clinical nurse educators, infection prevention and control experts, screeners, and those people dedicated to addressing quality to answer questions from staff, residents, patients and family, and provide active checks of symptoms with staff and residents. Through these teams, sites are also connected with emergency supplies and additional personnel if needed. 

Who to contact

If you have any questions, please contact

Further measures for infection control may be implemented at the direction of Providence Health Care and the Medical Health Officer.

This page last updated Jun 30, 2020 4:48pm PDT