Financial Support

To alleviate some of the immense financial stress on staff and medical staff during COVID-19, here is a list of resources to support your financial stability:

Government of Canada online financial aid tool 

  • Government of Canada created an online tool, “Find financial help during COVID-19” to assist Canadians in accessing financial support. 
  • “Find financial help during COVID-19” was developed by the Canadian Digital Service, together with partners at Employment and Social Development Canada and the Canada Revenue Agency, and is part of a suite of online tools and resources the government has made available to help Canadians navigate this crisis with confidence. 
  • By answering a few simple questions, individuals will be presented with a personalized list of financial benefits that could be available to them, based on their specific circumstances.​ Visit the website:

Temporary COVID-19 pandemic pay 

  • On May 19, the provincial government announced that health and social service workers delivering in-person, front-line care to B.C.’s most vulnerable people will receive a financial boost through the temporary pandemic pay program.
  • More than 250,000 front-line workers across B.C. are eligible to receive the lump-sum payment, which works out to $4 per hour for a 16-week period, dating back to March 15 and ending on July 5, 2020. 
  • Providence is working with our health authority partners and HEABC to confirm specific details including eligibility and the process employers will need to follow to distribute the funds. Staff will not need to apply to receive payment. 
  • Temporary pandemic pay applies to employees who have worked straight-time hours during the 16-week period starting on March 15 in eligible workplaces like hospitals, long-term care and assisted living facilities and in roles such as registered nurses, licensed practical nurses and allied health professionals. (View all Eligible Sectors, Workplaces and Roles.)
  • Temporary pandemic pay does not apply to excluded management staff, fee-for-service providers or employees on leave; funding is only available for workers who are funded by the province in provincially-funded programs. 
  • More information will be forthcoming and communicated to staff in the COVID-19 staff bulletin. 
  • On June 1, HEABC provided more information for employers on Temporary Pandemic Pay. Please see this Q+A for details.

New opportunity to maintain pension contributions during unpaid leave

Staff who go on an approved unpaid leave of absence due to COVID-19 or any unpaid leave of absence under the Employment Standards Act are now able to fund their pension contributions as a result of recent changes. For more information, please see below:

Purchase of Service new option introduced by BC Pension Corporation
Purchase of Service for Unpaid Leave of Absence Employee Guide

Unemployment Insurance Eligibility: Use this link to determine if you or a loved one is eligible to receive unemployment benefits or to access a Federal Benefits Finder for your situation.

Federal Government Supports:

  • This page includes information about:
  • Temporary Salary Top-Up for low income essential Workers
  • Increasing Childcare benefit
  • Special Goods and Services Tax Credit
  • Extra time to file tax returns
  • Mortgage supports
  • Canada Emergency Response Benefit (CERB)
  • Reduced minimum withdrawals from RRSP
  • Sickness benefits (one-week waiting period has been waived)
  • Canada Student Loans/BC student loans: repayments will be paused automatically
  • Emergency Travel Loan: Emergency loan of $5,000 available to Canadians travelling abroad. Call 1-613-996-8885 or email:

BC emergency Supports: This page includes information about:

  • BC Emergency Benefit for Workers
  • Climate Action Tax Credit
  • Funding for housing supports
  • BC Hydro Bills
  • ICBC Deferments
  • Tax Relief for business
  • Rental Rate Freeze: effective April 1 (No action needed but people can contact this organization if they have issues)

CBC - Financial help for Canadians affected by COVID-19: A hub of benefits the federal government, provinces and territories are offering to people financially affected by the coronavirus

BC Housing Rental Subsidy Program: Access this page to determine if you quality for Temporary Rental Supplements from BC Housing.

Canadian Bankers Association provides more info on COVID-19 relief. 

EFAP: Our EFAP Program offers Financial & Legal Services (at this time, this service is not available to Physicians).

If you need help navigating any of these resources for your particular circumstances, please send an email to COVIDWellness& or contact the Support Line @ 604-806-9925 (local x69925) and you will be connected to someone for help (note: you’ll leave a message and someone will get back to you).

This page last updated Jun 12, 2020 2:33pm PDT