Please note that as things change rapidly, Q&As and guidelines will be updated. Review this website often to ensure you have the most up to date information or consult your leader if you have concerns or identify discrepancies.
- How do I stop the spread of germs?
- Wash your hands. Wash your hands often with soap and water for at least 20 seconds. It is best to dry your hands with a paper towel and throw it away after use. If you can't wash your hands, use an alcohol-based hand sanitizer. Avoid touching your eyes, nose, and mouth with unwashed hands. Learn more at https://www.healthlinkbc.ca/health-topics/tv7076spec.
- Can we carry small hand sanitizers with us on shift at all times?
Having access to alcohol-based hand rub is important. That is why PHC makes every effort to place dispensers in critical locations. Carrying your own supply of hand sanitizer is up to each individual. It is important to make sure that the hand sanitizer you carry has at least 60% alcohol. Soap and water handwashing for at least 20 seconds, and drying with disposable paper towels is also a recommended approach.
- Will staff be informed if their patient tests positive?
- We will inform all staff who have dealt with a positive patient and ensure that the proper precautions and protocols were followed. If there was a break in precautions, we will treat staff as a potential contact and will monitor for signs and symptoms for 14 days
- What if I am pregnant or immune compromised and am concerned about providing care to patients with COVID-19?
For the past few weeks we have had staff inquire about their ability to work in the health care setting if they are pregnant or have underlying medical conditions. Most often, staff have been reaching out directly to Occupational Health and Safety. After discussions with Vancouver Coastal Health and our provincial partners, it is important to note that staff making these inquiries should first contact their leader. Leaders will be able to speak directly to staff about the risks or lack thereof in their workspace, appropriate use to PPE or other options if available. Staff will not be required to disclose confidential medical information to their leader and the Occupational Health and Safety team will still be involved as required.
- If I have any questions or concerns about workplace safety, who can I contact?
- Employee Safety can support employees through this process and answer any questions they might have. Please contact email@example.com.
- COVID Basics
- Staff safety
- Restarting patient & client services at PHC
- Self-Isolating & Travel
- Compensation & Leaves
- Screening, Testing & Treating Patients
- COVID Testing for Staff/Medical Staff
- Concerns from patients
- Providence Town Halls
- Q&A For Long-Term Care Staff
- Q&A For Long-Term Care Residents & Families
- Providence Alerts (Texts)
- Q&A for Volunteers
- Q&A for Health Information Management Staff
If you need to reach PHC’s Infection Prevention and Control Team (IPAC), please call local 69357. Do not contact individual IPAC team members.