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ADVISORY: CRITICAL UPDATE FOR ZOOM FOR HEALTH CARE DESKTOP CLIENTS

As of May 31, Zoom for Healthcare desktop client versions prior to 5.0 will no longer work and must be updated.

Update to the Zoom for Healthcare desktop application (version 5.0.1) will be installed on all Health Authority workstations across PHC, PHSA, AND VCH.

If you are working from home, you have to bring your Health Authority issued laptop onsite and connect to the Health Authority network to launch the automatic installation of the Zoom desktop application updates.

This process can take more than two hours and needs to be completed between May 27 - 30, 2020.

If you are unable to download the updates before May 31, you can still host meetings from your Zoom for Healthcare account on the web platform (zoom.us) and connect to the Health Authority network to download the desktop client updates at a later time. 

Follow the link provided below to learn how to check the version of your Zoom desktop client account. 

Link: https://support.zoom.us/hc/en-us/articles/201362393-Viewing-the-Zoom-version-number

Questions?

Please contact Service Desk if you have any questions or concerns at:

This page last updated May 28, 2020 6:39pm PDT