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NEW EMAIL SECURITY FEATURE PLUS TIPS TO STAY CYBER HEALTHY DURING COVID-19

LOOK FOR NEW EMAIL SECURITY FEATURE

To help combat the increase in phishing emails targeting our employees, starting Thursday, April 30, 2020, staff started seeing the following alert message tagged onto all external emails received:

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This message is from an external sender.

Think before you click, if you suspect this message is malicious, forward this message to spam@phsa.ca , and do NOT open any attachments or click on any links.

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This alert message does not impact mail delivery. Emails tagged with this alert should be approached with caution, especially those that contain links, attachments or request sensitive information (e.g. passwords, financial or patient records). However, if you know the sender and trust both the content and the context in which it has been sent, there is no cause for concern.

Here are other ways you can keep yourself, your family, and your organization cyber healthy

BEWARE OF UNSOLICITED EMAILS AND TEXTS

COVID-19-related phishing attempts are on the rise. These cyber-attacks try to trick you into clicking on links or attachments so they can infect your device or steal your data.

  • Be cautious if the tone of the message is urgent or hostile

  • Do not click on links or attachments from senders you do not know

  • If you must click on a hyperlink, hover your mouse over the link to see if it points to a legitimate website.

WATCH OUT FOR FAKES

Fake websites related to COVID-19 are on the rise. Cybercriminals are using these websites to imitate health agencies or government departments in order to spread misinformation or to scam us into sharing sensitive information.

  •  Avoid visiting website addresses that contain spelling mistakes 

  • Type a website’s URL in the search bar instead of clicking on the link provided

  • Do not submit your login credentials or credit card details unless you are sure the web page is legitimate

WORKING REMOTELY

Cybercriminals are trying to exploit our remote work connections because many of us are operating outside our organizations’ IT security perimeters.

  • Do not let family other members use your work account(s)

  • Turn off Wi-Fi, Bluetooth and GPS when not in use

  • Report suspicious activity to the Service Desk immediately at:  servicedesk@vch.ca

GENERAL TIPS

Now is the perfect time to improve your overall cyber hygiene.

  • Create passphrases that are unique for each of your online accounts; passphrases are strings of words together and easier to remember than traditional passwords.

  • Consider using multi-factor authentication to unlock your personal devices and online accounts.

  • Learn more about how you can incorporate these security measures here (network access required).

If you think you received a phishing email (either simulated or real):

  • DO NOT click on any links or attachments within it;

  • Forward it to our Information Security team at spam@phsa.ca; and

  • Delete the email from your Inbox, Sent and Deleted Items folders immediately.

To learn more, send questions to: IMITSSecurity@phsa.ca 

 

This page last updated May 1, 2020 5:33pm PDT