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PACIFIC BLUE CROSS REIMBURSEMENT OF TELE-HEALTH AND VIRTUAL SERVICES

​In support of social distancing during the COVID-19 pandemic, reimbursement for various tele-health and virtual services is now available to all employees who receive benefits from Pacific Blue Cross.  Benefits eligibility varies from plan to plan. Please sign-in to your Member Profile to check your coverage details. ​​

  • Tele-Physiotherapy and Tele-Chiropractic treatments are now available to ensure the continuance of care during COVID-19 social distancing requirements.

  • Reimbursement for these tele-health treatments will apply from March 24, 2020 until June 24, 2020.

  • The COVID-19 social distancing requirement will be monitored on an ongoing basis.

  • Reimbursement will be provided for subsequent visits only and practitioners must work in alignment with Pacific Blue Cross requirements as well as their Professional College guidelines.​

Other services available to employees for reimbursement include:

  • Registered counselling

  • Psychological services

  • Naturopathic services

  • Prescription medication home delivery

These tele-health and virtual services will continue after the COVID-19 pandemic is over.

For more information, please visit: https://www.pac.bluecross.ca/covid19/

This page last updated Apr 3, 2020 6:34pm PDT