PACIFIC BLUE CROSS REIMBURSEMENT OF TELE-HEALTH AND VIRTUAL SERVICES
In support of social distancing during the COVID-19 pandemic, reimbursement for various tele-health and virtual services is now available to all employees who receive benefits from Pacific Blue Cross. Benefits eligibility varies from plan to plan. Please sign-in to your Member Profile to check your coverage details.
Tele-Physiotherapy and Tele-Chiropractic treatments are now available to ensure the continuance of care during COVID-19 social distancing requirements.
Reimbursement for these tele-health treatments will apply from March 24, 2020 until June 24, 2020.
The COVID-19 social distancing requirement will be monitored on an ongoing basis.
Reimbursement will be provided for subsequent visits only and practitioners must work in alignment with Pacific Blue Cross requirements as well as their Professional College guidelines.
Other services available to employees for reimbursement include:
Prescription medication home delivery
These tele-health and virtual services will continue after the COVID-19 pandemic is over.
For more information, please visit: https://www.pac.bluecross.ca/covid19/
If you need to reach PHC’s Infection Prevention and Control Team (IPAC), please call local 69357. Do not contact individual IPAC team members.