To alleviate some of the immense stress on our staff and medical staff who are engaged in PHC’s COVID-19 response, Providence has several support resources in place for staff to sustain us going forward. 

To support your mental health and wellness, a support line is available for staff and volunteers to speak with a colleague who is trained to provide Psychological First Aid (this is not a crisis line). Call 604.806.9925 or local 69925 – leave your name, number and a time for one of the trained volunteers to call you back. This line is also available to physicians. 

Your confidentiality is important and details of the conversation will not be shared; the only information shared will be to OH&S if services are required beyond what is offered so they can ensure you have the appropriate and ongoing assistance you need.

If you would like some additional support for yourself or your team please contact Sandy Coughlin, Director of Occupational Health & Safety.

For a list of medical staff mental health & wellness resources, click here.

  • We also have an Employee & Family Assistance Program (EFAP) to support staff and physicians. EFAP is a free and confidential service available to all full-time part-time and casual employees of Providence, and your dependent family members. Click here to view EFAP’s services on the mental health and wellness section on our COVID-19 website. 

Starling Minds, an online mental  health resource provider, recognizes the mental toll COVID-19 is taking on our healthcare staff.  They have put together a FREE online tool that you might find helpful. This program is designed to help people combat their stress, anxiety, and worry related to the COVID-19.  Click here to learn more.


This page last updated Mar 27, 2020 7:57pm PDT