As part of increasing remote access capacity, the VCH/PHC Remote Access Environment (access.vch.ca) has been updated with the addition of a second Citrix Access option.
This New Citrix Access option provides a faster user experience and enables the ability to support more concurrent users. More details are available at the Remote Access toolkit.
As a reminder, the capacity of the VCH/PHC Remote Access Environment is based on concurrent usage. To preserve resources for others, access to any systems through the Citrix Storefront should be limited to when you are absolutely required to do so. Be sure to log off when you are finished, to free up resources for others.
If you need to reach PHC’s Infection Prevention and Control Team (IPAC), please call local 69357. Do not contact individual IPAC team members.