Mental Health & Wellness

  • To alleviate some of the immense stress on staff and medical staff who are engaged in PHC’s COVID-19 response, here is a list of wellness supports to sustain us going forward. Check it out here:
  • To support your mental health and wellness, a support line is available for staff and volunteers to speak with a colleague who is trained to provide Psychological First Aid (this is not a crisis line). Call 604.806.9925 or local 69925 – leave your name, number and a time for one of the trained volunteers to call you back. This line is also available to physicians and contracted services (IPS, Sodexo and Crothall). 
  • Your confidentiality is important and details of the conversation will not be shared; the only information shared will be to OH&S if services are required beyond what is offered so they can ensure you have the appropriate and ongoing assistance you need.
  • If you would like some additional support for yourself or your team please contact Sandy Coughlin, Director of Occupational Health & Safety.
  • Care for Caregivers (Canadian Mental Health Association and SafeCare BC Trusted information, free workshops to support employees and quick daily coping tips are available through this online hub for healthcare workers. This site provides a range of easy to use resources to support mental health and well-being. Learn more Peer Support Hotline The Peer Support team is also available to chat over the phone. Peer Support Hotline is available from 5pm – 9pm Monday through Friday. You can call the hotline at the number below. 1-866-802-7337 (PEER)​. 
  • For a list of mental health & wellness resources for medical staff, click here
  • We also have an Employee & Family Assistance Program (EFAP) to support staff. EFAP is a free and confidential service available to full-time part-time and casual employees of Providence, and your dependent family members (at this time, this service is not available to Physicians). See here for more details. 
  • Starling Minds is a free mental health resource also available. More information can be found here.
  • UBC: Free mental health support available to all BC residents


  • Psychological First Aid for Health Care Workers workbook


This page last updated Jun 21, 2021 1:18pm PDT