Parking & Transportation


Update on parking at our sites (as of Aug 15, 2020)

  • The City of Vancouver has extended the current street parking exemptions for health care workers until August 31, 2020. 
  • After August 31, the City of Vancouver will suspend on-street parking exemptions for Providence Health Care staff.
  • On September 1, all parking conditions for residential and permit zones will return to pre-pandemic conditions and tickets issued in September and onward will NOT be cancelled. 
  • PHC will not be reimbursing the cost of daily parking or any new monthly parking expenses.
  •  We encourage you to prepare for September 1 by making plans for public transit or arrangements for monthly/daily parking. Off-site parking locations may be found here.

Please note the following:

  • How to use City of Vancouver free street parking (available until Aug. 31)
  • Follow the How to Access Temporary Health Care Parking Exemptions during COVID-19 document  — instructions must be followed precisely or you will be subject to ticketing or being towed.
  • To park in Approved Exemption Areas, staff must display a sheet with PHC’s Dash Identifier HEALTH002 AND register their car with the PaybyPhone system for ALL City of Vancouver parking.
  • This must be done no matter what exempted area you park in, even if there is no parking meter associated with the spot. Please review the How to Access Temporary Health Care Parking Exemptions during COVID-19 document on how to do this.
  • The City will be ticketing/towing those who do not follow the directions. They will no longer be accepting PHC daily pay danglers on mirrors as identification of HCWs.
  • Commercial laneway parking is NOT permitted under this healthcare worker exemption. 
  • Email for temporary parking passes and claims for City issued tickets.  Tickets are not being forgiven if all City exemption rules are not followed. 

Please review the following documents for information regarding how to use the new PaybyPhone system and the area code. 

Monthly Parking Reimbursement

  • PHC will not be reimbursing the cost of daily parking or any NEWLY ARRANGED monthly parking expenses.
  •  For staff who have had pre-existing arrangements of monthly parking at non-hospital (private) sites prior to March 31, you may claim your expense using the Mileage & Parking Claim Form.
  • You will need proof of payment and approval from your supervisor/manager to qualify. 
  • Please note this is only for those who are on monthly plans at non-hospital (private) sites. Staff who are on payroll deduction at hospital sites were not charged for the month of April and continue to be exempt, until further notice.
  • Due to current circumstances surrounding COVID-19, PHSA Payroll will accept a scanned copy of your proof of payment and completed Mileage & Parking Claim Form submitted via email.


  • Once your supervisor/manager approves your claim, they will send your submission to payroll via email to ‘Payroll Assistant’ at;
  • Your supervisor/manager must sign and print their name on the mileage claim form or indicate clearly in the email body sent to payroll that they have reviewed and approved your claim. Please note that Payroll department will not process any claims without your supervisor/manager’s approval;
  • Please keep your original proof of payment for audit purposes.

Paid Parking in local lots near SPH

Paid Parking is available in the area neighboring SPH and can be found here.

Hornby Staff Parking 

Providence staff who have parking spots at our Hornby office parkade and are currently working from home are asked to offer their parking spot to other PHC staff. To offer your stall, please contact:

St. Paul’s Hospital parking for patients

  • Parking in St. Paul’s Hospital is continuing to be monitored and assessed daily to enable patients parking and optimize the space available for staff.  Staff should follow the direction of the parking Ambassadors, who will direct you to the staff parking spaces. 
  • Please continue to respect Ambassadors and the areas that are reserved each day for patients.


Bus service changes starting June 1

From June 1, fare collection and front-door boarding on buses will resume. TransLink will also ease seat restrictions to add as much capacity as possible (about two-thirds) while it restores bus services to pre-pandemic levels. 

As more people return to transit, physical distancing will not always be possible. To make taking transit safer and available to all those who need it, TransLink reminds customers to do their part to protect themselves and others. 

  • Stay at home if you’re sick
  • Travel off-peak when possible 
  • Wear a non-medical mask/face covering when using transit
  • Sit down when using the bus (to make it easier for operators to estimate the number of customers on board)
  • Allow yourself more time for travel

Read the full media release here.

TransLink implements Safe Operating Action Plan

TransLink has released new and enhanced measures in its Safe Operating Action Plan to improve sanitization, create physical space where possible and enhance safety, including: 

  • Increased cleaning and sanitizing, including cleaning ‘pit crews’ at high traffic stations
  • Managing the number of people through fare gates and on SkyTrains
  • Restoring service and adding more capacity including routes that were previously reduced

For more information on how to safely take transit and for details of TransLink’s Safe Operating Action Plan, visit TransLink’s website. 

Stay up-to-date on TransLink service changes.



NEW: Staff can carpool with a colleague from outside of their household; if you are planning to carpool, please follow these enhanced infection prevention guidelines for carpooling with a colleague provided VCH Medical Health Office.

Free Evo Membership for PHC staff: sign-up before December 2020!

EVO is offering PHC staff free membership and 30 free minutes. 
To redeem this promotion, visit and sign-up using the promo code: PHCTEAMS
Already an Evo member? Evo will top-up your account with 30 free minutes!
To redeem, go to the Evo app and under the Free Minutes section, enter the code the same promo code: PHCTEAMS
The promo code can only be used once per account and will be capped at 200. 
The promotion will run until December.

Stay safe using car share services
If you are using a car share with others, try to maintain proper physical distancing and follow these guidelines as best you can to help reduce the risk of transmission for yourself, fellow passengers and other Evo members. 

  • If you’re sick, please stay home.
  • Practice good hand hygiene before and after your journey.
  • Wipe down commonly touched surfaces before and after you use them such as seatbelt buckles, door handles, visors, knobs and controls. 
  • Have tissues and hand sanitizer on hand and practice cough and sneezing etiquette.
  • Keep as much distance as possible between passengers – consider having a second passenger travel in the back seat.
  • If you carpool, keep the same people car-pooling together to reduce unnecessary contact with others.
  • Use the car’s vents to bring in fresh outside air and/or open the windows.
  • Take your garbage, including any wipes or tissues, with you.
  • Riders and drivers alike need to do their part to keep themselves and each other safe. 



This page last updated Dec 10, 2020 12:30pm PST