As mentioned last week in A message from Fiona Dalton, President & CEO and the Diversity, Equity and Inclusion Delivery Team, we are examining our internal processes and programs to ensure that they are fair and provide equal possible outcomes for every individual at Providence.

In looking into the process of how an employee would report an experience of bullying, harassment, racism or discrimination in the workplace and in speaking with staff directly, we discovered an alarmingly low rate of staff reporting. Incidents of racism and discrimination are often not reported at all.

Several barriers seem to be driving this phenomenon: lack of a clear reporting process, people do not feel safe, it is difficult for people to do and the perception that nothing will change because of the report. What’s more, the contracted service No Bully Line has limited flexibility. This is unacceptable and we are making changes to address this reality, which serves to perpetuate systemic inequities.

In an effort to make reporting discrimination, racism, sexism and any form of bullying more accessible to Providence staff, PHC’s Respect and No Bully Line will be managed within the Occupational Health and Safety team effective today, June 1, 2021.

We are asking staff to report any incidents of bullying, harassment, micro-aggression, racism or discrimination they experience at PHC. To report an incident, email

We promise to ensure the following:

  • Convenience – employees can more efficiently make and submit reports with their desired level of detail, including witnesses if relevant.
  • Transparency – employees can see how their report is progressing and the status: whether received, reviewed, acted on or resolved.
  • Flexibility – employees have the choice of directing their desired next steps ranging from information seeking, requesting personal supports, exploring unit education or initiating a formal investigation.
  • Responsiveness – employees can interact with a trained professional throughout the entire process.
  • Independence – employees can report without fear of retaliation or repercussions
  • Action – employers will respond to reports and end unwanted behavior in the organization while supporting and protecting those who use this or any other process to report these types of incidents.

We acknowledge that Providence is not immune to racism and injustice. Our goal is to end lateral violence and ensure that PHC is a safe place to work – culturally, psychologically and physically – and that diversity across lines of race, gender, class, sexual orientation, gender expression and other dimensions of individual and group identity is embraced and celebrated.

Over the coming months, PHC will develop additional resources and supports needed to ensure that PHC is a place where every employee is treated with dignity and respect. 

If you have any feedback, suggestions, questions or concerns about this service, please reach out to This email inbox is managed by Occupational Health and Safety and any information shared to this email is held in strict confidence. 

This page last updated Jun 1, 2021 6:48pm PDT