With the end of the outbreak on 9C at St. Paul’s declared over by Public Health yesterday, we have come through a very challenging number of weeks of managing a significant number of COVID outbreaks and enhanced surveillances across many of our sites. Since the new year began, we have had to manage such declarations at Youville, Holy Family Rehab, Brock Fahrni, Mount Saint Joseph and, of course, many different units at St. Paul’s.

I am truly grateful at the amazing dedication, resilience and professionalism demonstrated by all Providence staff, medical staff and contracted staff, and, of course, our partners in Public Health. Thank you to the front-line staff in outbreak units, and our various support teams – IPAC, Facilities Management, OH&S, Professional Practice, Laboratory, Logistics & Facilities Services, Staff Education, Nutritional Services and many more. Throughout these past weeks, you have all had to put in long hours and make personal sacrifices in support of the safety and well-being of our patients, residents and staff.

All this has been done at the same time as rolling out vaccines to long term care residents, essential family members, priority acute patients and staff/medical staff. Frequently, we have had very short notice of vaccine availability and I’m proud that we’ve always been able to accept this vaccine, rapidly organize a clinic and get the vaccine into the arms of the right people.

The COVID pandemic and, therefore, the risk of outbreaks is continuing, so we do need to remain vigilant. I recognize how challenging this is as we approach the one-year anniversary of the pandemic, and we’re all experiencing COVID-fatigue. Please do keep doing your best to look after yourself and your colleagues, and do use all the staff supports that PHC is providing.

It’s sometimes hard to see on a day-to-day basis the tremendous achievements that we (you!) have made. But I wanted to specifically highlight the tremendous progress that we have made in vaccinating clinical staff and medical staff, despite the challenge of vaccine supplies. As the provincial vaccination roll out gains momentum, I truly believe that we can be hopeful of better days, weeks and months ahead.

Once again, my deepest gratitude to all of you for always demonstrating such inspirational commitment and dedication to resident and patient care.

With best wishes,


This page last updated Feb 26, 2021 5:31pm PST