The City of Vancouver is extending parking exemptions to Health Care Workers until July 31, 2020. The City of Vancouver will continue with their PaybyPhone Exemption System. Please review the documents below for information regarding how to use the new PaybyPhone system and the payment exemption code. Note that the City will be enforcing those who do not follow the directions contained below or fail to display the correct parking sign (they are no longer accepting PHC daily pay danglers on mirrors as identification of HCW).

•         Approved Exemption Zone for St. Paul’s Hospital

•         Approved Exemption Zone for Mount Saint Joseph Hospital

•         Approved Exemption Zone for VGH 

•         Approved Exemption Zone for Honoria Conway-Heather/Youville

Temporary free parking for staff, patients and clients will continue on Providence Health Care sites into July, until further notice. You will notice that parking ambassadors are directing patients to allocated spaces and that these spaces may change daily based upon patient volumes.  Please take notice of directions from the parking ambassadors.

Monthly Parking Reimbursement

For staff who have paid or are paying at non-hospital (private) sites, you may claim your expense using the attached Mileage & Parking Claim Form. You will need proof of payment and approval from your supervisor/manager to qualify. Please note this is only for those who are on monthly plans at non-hospital (private) sites. Staff who are on payroll deduction at hospital sites are not being charged and continue to be exempt, until further notice.

Due to current circumstances surrounding COVID-19, PHSA Payroll will accept a scanned copy of your proof of payment and completed Mileage & Parking Claim Form submitted via email.


  • Once your supervisor/manager approves your claim, they will send your submission to payroll via email to ‘Payroll Assistant’ at;

  • Your supervisor/manager must sign and print their name on the mileage claim form or indicate clearly in the email body sent to payroll that they have reviewed and approved your claim. Please note that Payroll department will not process any claims without your supervisor/manager’s approval;

  • Please keep your original proof of payment for audit purposes.

This page last updated Jul 23, 2020 5:38pm PDT