Submitted by TransLink

TransLink is embarking on a Bus Stop Balancing pilot program to improve speed and reliability of bus service while maintaining access for riders by strategically removing stops that are spaced too closely together.

This TransLink-led pilot project is supported by the City of Vancouver and will look at Route 2 Macdonald/Downtown — a route that includes St. Paul’s Hospital — as the first subject of a wider program that will later examine routes across the region. The City of Vancouver has reviewed the proposed stop closures and will support infrastructure relocation if the pilot is made permanent after its six-week trial. Bus stop balancing does not affect existing bus frequencies.

Bus stop balancing is an international best practice to deliver efficient, attractive transit service. Delivering attractive transit service that competes with driving and supports positive mode shift is a balance between conveniently close service and conveniently fast service. By strengthening the speed of service on the Frequent Transit Network, TransLink will save crucial resources that can be used to enhance or expand service across the system.

The trial period itself is September 21st to October 31st, and TransLink will be consulting with key stakeholders in the coming weeks, including the City of Vancouver’s Persons with Disabilities Advisory Committee and the Seniors’ Advisory Committee, affected Business Improvement Associations, and others. We also want to hear directly from bus customers who may be most immediately impacted, such as those accessing the St. Paul’s Hospital. We want to know how this might impact hospital clients and staff.

Signs will be placed at all bus stops along the route with information about the project, notices of stop closures at the applicable stops, and a means of requesting feedback. TransLink will decide which stops to remove permanently based on feedback from the public.  As a pilot project, this effort will be a learning opportunity to test an important tool for delivering more reliable, effective transit.

We want to hear from you.  Visit to learn more and let us know what you think about the changes by October 31. You can also send us an email at


This page last updated Aug 13, 2020 5:42pm PDT